Privacy Policy

Last Updated: June 11, 2021

This Online Privacy Policy (hereinafter sometimes referred to as the "Notice") applies to this online interface (i.e. website or mobile application) owned and operated by Trag Group LLC ("Company"), and any Company affiliate or subsidiary online interface that links to the Notice (each, a Site, and, collectively, Sites). This Notice outlines how Sites may collect, use and share information from or about you, and explains how information may be collected and used for advertising purposes. This Privacy Policy is intended to help you understand the online information security practices of Company. For additional details about the Site and the information provided on the Site, please review our Terms and Conditions of Use.

Agreement to this Policy: By visiting this Site, and/or submitting any information on any of the forms linked to this Privacy Policy you are accepting the practices described herein.

You must be at least 18 years old and may not reside in the European Union to use our Sites. We do not knowingly collect, process, use or disclose Personal Information about visitors under 18 years of age and/or from the European Union. If you are the parent or guardian of a minor under 18 years of age and believe that such minor has disclosed Personal Information to us, please contact us at so that we may delete the minor's information from our database.

Consent to Being Contacted: You agree to share your information with our network of companies for them to contact you (including through automated means; e.g. autodialing, text and pre-recorded messaging) with offers via telephone, mobile device (including SMS and MMS) and/or email, even if your telephone number is currently listed on any state, federal or corporate Do Not Call list. You understand that consent is not a condition of purchase.

1. How we collect information

User IP Address

We respect your privacy. We do not record your IP address at any time. We do not sell your information or disclosed it to anyone.

Cookies and Action Tags

We respect your privacy. We do not use or employ cookies, action tags or other data collection methods as other websites do. We never collect information about you unless you contact us first and that is limited to the information you provide. We do not sell your information or disclosed it to anyone.

Personal Information

For the purposes of this Privacy Policy, "Personal Information" shall mean individually identifiable information from or about an individual including, but not limited to: (a) a first and last name; (b) a home or other physical address, including street name and name of city or town; (c) an e-mail address or other online contact information, such as an instant messaging user identifier or a screen name that reveals and individual's e-mail address; (d) a telephone number; (e) a Social Security number.

2. How We Use Personal Information

Service Providers

We may disclose or report your personal information when we believe, in good faith, that the disclosure is required or permitted under law, for example, to cooperate with regulators or law enforcement authorities or to resolve consumer disputes.

Legal Obligations

Business Transition

If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Customer satisfaction, referrals and other products

We do not sell your information or disclosed it to anyone. We will never ask you about your experience or referrals or any other product.

3. How We Use Demographic Information

We do not collect or use demographic information . We do not sell your information or disclosed it to anyone.

4. Other Sites

We do not sell your information or disclosed it to anyone.

5. Our Security Precautions

The Site has security measures in place to protect against the loss, misuse and alteration of the information under our control. We encrypt all of your personal and financial information and use our best efforts to prevent it from being read or intercepted as the information travels over the Internet. While we follow generally accepted industry standards to protect the Personal Information submitted to us (both during and once we receive it), no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Removal of Your Information/Opting Out

We do not send marketing email.

7. State-Specific Disclosures

California Do Not Track Disclosures

How do we respond to Web browser "do not track" signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services?

We currently do not respond to DNT signals in browsers because we do not track individual users across the web.

May other parties collect personally identifiable information about an individual consumer’s online activities over time and across different websites when they visit 1800freshtaxhelp.com?

Yes.

Notice to California Residents

In response to a California law, we will automatically treat accounts with California billing addresses as if you requested to not share your information with non-affiliated third parties except as permitted by the applicable California law. We will also limit the sharing of information about you with our affiliates to comply with California privacy laws that apply to us.

Residents of the State of California may request a list of all third-parties to which this website has disclosed certain information during the preceding year for those third-parties' direct marketing purposes.

For all requests, you must put the statement "California Shine the Light Privacy Request" in the body of your request, as well as your name, street address, city, state, and zip code. Please note that we are not responsible for requests that are not labeled or sent properly, or that do not have complete information send this request in writing.

Notice to Vermont Residents

In response to Vermont regulations, we automatically treats accounts with Vermont billing addresses as if you requested us not share your information with non-affiliated third parties.

Notice to Nevada Residents

We are providing you this notice pursuant to state law. You may be placed on our internal Do Not Call List by following the directions set forth above. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: 702-486-3132; e-mail: BCPINFO@ag.state.nv.us.

8. Notice to Users Outside of the United States

This site is only for residents of the United States. Under no circumstances are residents of the European Union permitted to visit our Sites and share their personal information or visit this site. If you are visiting our Sites from outside the United States, please be aware that your information may be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and laws of the United States and other countries might not be as comprehensive as those in your country. By using our services, you understand that your information may be transferred to our facilities and those third-parties with whom we share it as described in this Notice.

9. Protecting children’s privacy online

The site is not directed to individuals under the age of eighteen (18), and we request that these individuals do not provide Personal Information through the Site. We do not knowingly collect information from anyone under the age of eighteen (18). Visit the Federal Trade Commission website for more information about the Children's Online Privacy Protection Act (COPPA). If you believe we has received information from a child or other person who is not a majority age in their relevant jurisdiction, please contact us in writing and we will take all reasonable efforts to remove the information.

10. Changes to the Privacy Policy

We reserve the right to change the terms of this Privacy Policy. Since any changes will be posted on this page, we encourage you to check this page regularly. If we make changes to the Privacy Policy, we will revise the "Last Updated" date at the top of this Notice. Any changes to this policy shall be effective immediately upon posting them here. Your use of this Site following such changes means that you accept the revised Notice.

11. Contact Us

If you have any questions or suggestions about this Privacy Policy, the practices of a Site, or your dealings with this Site, please contact us in writing with your inquire.

PLEASE PRINT AND RETAIN A COPY OF THIS PRIVACY POLICY FOR YOUR RECORDS.